Bracknell, UK: Waitrose is adding 150 new delivery vans to its fleet due to high online customer demand, enabling it to offer further increases in delivery slots to customers over the coming weeks.
Waitrose has processed more than 150,000 online orders in a week for the first time: the figure is more than double the amount of weekly orders at the start of this year.
The new vans are quieter and more efficient than previous models used by Waitrose and offer 19% more delivery capacity, it says.
Waitrose.com director Ben Stimson says: “The expansion plans we had in place for Waitrose.com have allowed us to respond as best we can to the huge surge in demand in recent months – especially from vulnerable groups who need home delivery services. We’re seeing a fundamental shift to many people’s shopping habits, and we’re incredibly proud of how our shops have scaled up our online operations at such speed.
