Manchester, UK: Carrier Transicold has boosted its UK service network with additional financial support for its training academy and urgent request spares.
The new site in Manchester will help Carrier Transicold deliver product, parts and maintenance support while the academy will provide training for engineers.
“Ensuring our service partners have what they need to deliver a premium service to our customers is a priority for the business,” said Andy Wainwright, service director, Carrier Transicold.
“Our UK network of service workshops and mobile maintenance vans are kept well equipped and comprehensively stocked, but the new warehouse means vehicle off road parts, which they may not have on hand, are available for immediate delivery, helping to further cut vehicle downtime for customers.”
The Manchester site is supported by overnight deliveries from Carrier Transicold’s European warehouse in the Netherlands. The warehouse also holds new equipment and products from Carrier Transicold, ready for installation, to support bodybuilders.
In addition to physical product training rigs, students at the training academy will be trained through the online Learning Centre Management System, which can provide more efficient and cost-effective remote learning capabilities. With the digital system allowing for prerequisite remote training, participants can have a more concentrated hands-on experience at the academy where all Carrier Transicold products are located.
“The changes make the entire training process more efficient,” said Phil Atherton, manager, training and development, Carrier Transicold. “Our engineers come from our service partners nationwide. Previously, training meant taking time out from the business to stay near the academy for the duration of the course. With the students coming in now for a much more focused hands-on experience they have more time to devote to working on the units.”
