London, UK: Those working in science and pharmaceuticals have the highest job satisfaction rate, according to a Reboot Online survey.
This group scored 91.93, unlike those in transport and logistics, with a a score of 30.96. taking them well to the bottom of the table. But not the very bottom: that honour went to staff in Energy and utilities with a combined happiness score of a disappointing 9.5.
Of all 29 industries surveyed, people working in science and pharmaceuticals reported the highest satisfaction in three factors: mental health benefits (80.25%), job empowerment (79.01%), and salary (79.01%).
Although over 70% of respondents agree that their work culture (74.07%) and work relationships (77.78%) are positive, not everyone is happy with how their job affects people’s lives (65.43%) and the career prospects (64.20%) it offers.
Creative and design ranked second as the industry with the happiest workers, with an Overall Job Happiness Score of 83.81. Professionals working in design are particularly happy with their work culture (73.17%), the relationships they have at work (76.83%) and how their job benefits their mental health (78.05%).
In addition, 68.29% of participants felt empowered by their job, indicating working in design means people feel more confident in themselves. However, there is still work to be done for employers in terms of the salaries (59.76%) and career prospects (57.32%) they offer.
Environment and agriculture came in third place with a Job Happiness Score of 80.96. Although not specifically being the happiest industry, its employees’ satisfactions are fairly strong for all categories, according to our survey. 76.71% of professionals working in this industry feel positive about their career prospects.
This satisfaction rate is the second highest with a less than 4% difference from the figure in Accountancy (80.46%).
The survey conducted by Reboot Online reveals that Energy and utilities is the industry with the worst job satisfaction from employees, with a combined happiness score of a disappointing 9.5.
Energy and utilities came last in 2 of 7 aspects, with work relationships and mental health coming third to last. The worst of these results is with regard to job empowerment, indicating only 2.44% of participants feel happy about how they are valued and encouraged by the employer as an individual.
Sales ranked second to last with the happiest workers, scoring only 10.49. Of all 29 industries, they also scored second last in both positive impact on others (7.14%) and on mental health (8.57%).
Third from last place on the list is Call centre and customer service, with an Overall Job Happiness Score of 11.91. Professionals working in this field are particularly unhappy about the workplace culture, with only 4% feeling positive about it, according to the survey.
Shai Aharony, chief executive, Reboot Online, said: “It is really important to build an employee-first workplace culture as it fosters a sense of trust, positivity and opportunity for employees to take ownership of their work, voice ideas and participate in shared values.
“Instead of continually overwhelming them with work, take the time to understand the way they work and how they want to develop in their role and then adjust for it. On a weekly basis, we have implemented virtual drop-in sessions, whereby employees are free to talk to management to see what aspects of their workload can be completed at a more flexible time. Likewise, we have encouraged employees from different departments to cross-collaborate on suitable client projects to not only skill share but create a greater family environment whereby employees don’t feel isolated if they don’t know something or are struggling. A constant culture of ‘self’ and ‘team’ improvement is and always will be encouraged.
“We are using the model which requires employees to work 80% of the time for 100% of the pay in exchange for a commitment to maintaining at least 100% productivity. Consequently, Reboot implements a four-day working week for every single employee. It has been found that our four-day work week creates an employee-first culture, increases productivity and heightens happiness levels.”
