Athens, Georgia, USA: Carrier Transicold’s BluEdge service is available from Carrier Transicold’s dealer network throughout the United States and Canada.
“Maintaining the integrity of the cold chain is more important than ever, and the BluEdge service platform is designed to maximize uptime of truck and trailer refrigeration systems so that food, pharmaceuticals, biologics and other refrigerated goods move efficiently and reliably,” said Stuart Johnson, BluEdge commercial lead, Carrier Transicold.
Carrier’s BluEdge service platform offers three tiers of service. All three BluEdge tiers offer parts pricing protection, expert diagnostics and repairs by factory-trained technicians at more than 180 Carrier Transicold dealers. Depending on the tier selecteda, customers may add certain optional features, such as overtime and call-out coverages for emergency repairs, proactive inspections and centralized billing.
“The BluEdge program gives our fleet tremendous advantages, including extended warranty support from Carrier Transicold dealers throughout the nation,” said David Freymiller, chief executive, Freymiller, a refrigerated hauler based in Oklahoma City.
The fleet chose BluEdge Core coverage for its most recent acquisition of 190 X4 7300 trailer refrigeration units installed by Carrier Transicold dealer W&B Service Co. The extended major-component coverage is customized with a five-year transferrable warranty that Freymiller said provides “improved equipment value when it’s time to cycle out our used assets and peace of mind for trailer buyers.”
For fleets that use Carrier Transicold’s cloud-based remote monitoring, the BluEdge platform adds enhanced benefits not previously available thanks to the system’s ability to monitor and analyze refrigeration unit equipment operation, in addition to logging temperatures and geographic information.
“When this diagnostic information is integrated with BluEdge service packages, dealers can proactively identify maintenance issues before they become problems for a fleet, which helps maximize uptime,” explained Carrier Transicold’s Johnson. “Additionally, fleets can receive comprehensive access to their equipment service and repair data through the cloud, and they receive savings up to 10% on their BluEdge coverages.”
