Peterborough, UK: New contract wins by Chiltern Cold Storage prompted an order for 12 new forklifts from UniCarriers.
UniCarriers has supplied some 80 or more trucks to Chiltern Cold Storage during the 20-year relationship between the companies.
John Davidson, managing director, Chiltern Cold Storage, said: “UniCarriers are just a very easy company to work with. They have a full understanding of who we are, our growth plans, and what we need as a business. Ultimately, they support our long-term challenges through constant engagement and have become an integral cog in our business.”
“When operating in low temperatures of between -22 to -24 degrees Celsius, the challenges faced when operating the trucks in a cold store environment is considerable. It is for this reason UniCarriers is so vital to our operation and why in many ways the partnership goes so much deeper than a simple customer-supplier relationship.
“Along with the quality and bespoke aspect of the new trucks, the other important facet of the partnership is ensuring that truck uptime is maximised as much as possible – something we feel is the real difference we find with UniCarriers. Their first-time fix rate is above 95%, which is nothing short of exceptional as it ensures that our operations can continue with minimal delay,” Davidson said.
The 12 trucks comprise three double deep reach trucks, five rear-entry pallet trucks and four 48V electric 3-wheel counterbalance trucks. The trucks will be will be split over Chiltern’s two sites in Peterborough and Bourne.
Each truck is fitted with Tensor XGEL batteries which negates the use of expensive battery changeover systems and spare batteries as well as freeing up labour time, UniCarriers says.
