Tunbridge Wells, UK: Inquiries to the FTA’s Member Advice Centre have doubled since the start of the Covid-19 outbreak.
Robert Saunders, manager of the centre said: “The advice team are some of most knowledgeable and experienced professionals in the industry, with each bringing their own specialism into the mix; we are determined to help logistics professionals through this difficult time as much as possible.”
Answering 28,000 questions from FTA members per year on average, the centre provides expert advice and answers to questions on legal, technical and operational matters relating to logistics, on topics such as Brexit, Covid-19, drivers’ hours, and vehicle maintenance standards.
“FTA’s policy team have been working closely with government to help it solve challenges arising from the pandemic – such as the need for delivery hours to be extended to help keep supermarkets and other retailers stocked during this period of high demand – and this has assisted logistics businesses endlessly,” Saunders said.
“With thanks to them, we are seeing growing confidence from our members, but we are still needed to help answer pressing questions as the pandemic continues.”
Common questions relate to the furloughing of drivers; medical certificates due to expire; relaxation of drivers’ hours rules; and calibration of tachographs.
https://fta.co.uk/membership/member-information-services/member-advice-centre