RHA launches guidance for hauliers using driver agencies

London, UK: The Road Haulage Association has launched best practice guidance to help operators make the right choices when taking on agency drivers.

The move comes after RHA members reported several issues with the quality and conduct of agency drivers.

The guidance covers:

  • what questions firms should ask driver agencies
  • what information agencies will need from them, and
  • what they need to do when bringing in drivers.

RHA managing director Richard Smith said the guidance would help firms choose the most suitable agencies. It also reminds operators of their own legal responsibilities.

“It’s vital that hauliers arm themselves with the right questions when they’re going to agencies, and ensures they have the right procedures in place for taking on drivers.

“Recruiting people through third parties can be a risky business, so we’re pleased to issue this guidance which will help firms make the best choices.”