Leatherhead, UK: Sunswap is now working with RS Recovery to provide round-the-clock support for customers in the UK. Sunswap can now offer customers 24/7 availability and calls answered within 60 seconds. The collaboration ensures rapid response times and comprehensive assistance to customers of Sunswap’s Endurance transport refrigeration units.
RS Recovery, named Commercial Motor Breakdown and Recovery Operator of the Year, brings over 25 years of industry experience to the partnership. The company’s advanced fleet and IVR-accredited staff are equipped to handle a wide range of vehicle types and recovery situations.
Ashkan Zadeh, head of aftermarket at Sunswap, said: “This partnership with RS Recovery significantly strengthens our support capabilities. We’re combining our innovative refrigeration technology with top-tier assistance to deliver a comprehensive package that meets the demands of modern cold chain logistics.”
Jon Singh, senior business development manager at RS Recovery, said: “Our shared commitment to excellence and cutting-edge technology makes this a natural fit.”
The enhanced support complements Sunswap’s existing Sunswap Shield aftermarket program, which includes remote diagnostics, preventative maintenance, and wireless updates to ensure peak performance across the life of an Endurance unit.
